L’Aqua Day Spa is a ‘Quiet Zone’. To ensure the relaxation of our guests we request your mobile phone is switched off during your spa visit. Children under the age of 14 are not permitted to visit the day spa for treatments.

Reservations
To secure your preferred appointment time please make an advance booking on
07 5588 8368. Credit Card details are required to confirm all bookings.

Cancellation Policy
We understand that sometimes you need to change an appointment.
We kindly ask for 24 hours notice, or a 50% cancellation fee will be applied.

When should I arrive?
Treatments include complimentary access to the sauna and steam room, so arriving 45 minutes early is recommended to take advantage of the heat therapy rooms. If you are the first appointment of the day you are welcome to use the heat therapy rooms after your treatment. If you do not wish to utilize these facilities, arriving 10 minutes prior to your appointment is required.

What if I am late?
Arriving 10 minutes prior to your appointment means you will experience the full pleasure of your treatment. The full cost of the treatment booked will still be charged if you arrive late.

What should I Wear?
Please wear comfortable clothing to the Spa. We will provide you with an ultra soft robe to change into, fresh towels and a locker for your personal belongings. Please leave jewellery at home or in your hotel room. We will provide disposable briefs where necessary and our therapists use draping techniques to protect your privacy at all times.

Gift Certificates & Group Bookings
Group bookings are a specialty and your conference or special occasion will be taken care of at L’Aqua. We can tailor make packages to suit your requirements including Gift Certificates and Spa Cuisine.